Grocery Experience Specialist

Kroger; Sylvania (AL); On-site; USD 22,000 - 29,000; Full time

Job summary

Kroger in Alabama is seeking a dedicated Grocery Clerk to assist customers, promote specials, and ensure product freshness and accurate stocking. The role focuses on delivering exceptional service and maintaining a safe, organized department.

Responsibilities include recommending items, adhering to safety standards, and staying informed about weekly ads. Candidates should excel in customer interaction and teamwork in a fast-paced store environment.

Qualifications

• Customer Service skills
• Effective communication skills

Responsibilities

• Assist customers in discovering items and answering questions about products.
• Inform customers about specials and recommend grocery items to meet their needs.
• Monitor product quality and sell-by dates; take appropriate action to ensure freshness.
• Provide customers with fresh and non-perishable products they have ordered.
• Stock, label, and organize department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay informed about current ads and promotions.
• Adhere to safety regulations and guidelines for food handling.
• Maintain proper temperatures in cases and coolers; log temperatures.
• Know products well and respond to questions with recommendations.
• Create a welcoming environment and answer product-related questions for customers.

Skills

Customer Service skills

Effective communication skills

Job description

Kroger in Alabama is seeking a dedicated Grocery Clerk to assist customers, promote specials, and ensure product freshness and accurate stocking. The role focuses on delivering exceptional service and maintaining a safe, organized department.

Responsibilities include recommending items, adhering to safety standards, and staying informed about weekly ads. Candidates should excel in customer interaction and teamwork in a fast-paced store environment.