Grocery Experience Specialist

Kroger Family of Companies; New Castle (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in New Castle, IN is seeking a Grocery Clerk to deliver outstanding customer service and maintain a clean, safe shopping environment. You will assist customers, stock shelves, and help ensure product quality and freshness throughout the store.

The role emphasizes customer interaction, adherence to safety guidelines, and the ability to work in a fast-paced retail setting while supporting store management in achieving department goals.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Customer Service

Effective communication

Basic math

Job description

Kroger Family of Companies in New Castle, IN is seeking a Grocery Clerk to deliver outstanding customer service and maintain a clean, safe shopping environment. You will assist customers, stock shelves, and help ensure product quality and freshness throughout the store.

The role emphasizes customer interaction, adherence to safety guidelines, and the ability to work in a fast-paced retail setting while supporting store management in achieving department goals.