Grocery Engagement Specialist — Fast-Paced Customer Service

Kroger Family of Companies; Marion (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries, and help load bags into cars. You will perform basic shelf conditioning, inform customers of specials, and ensure safety and cleanliness across store areas.

This role emphasizes strong customer service, reliability, and teamwork in a fast-paced retail environment. Retail experience is helpful but not required; training is provided.

Qualifications

• Customer service skills required.
• Effective communication with customers and team.

Responsibilities

• Courtesy Clerk/Grocery Bagger bag groceries at checkout.
• Assist customers by loading bags into their car.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect trash inside store and parking lot.
• Handle and assemble seasonal merchandise.
• Understand store layout and locate products.
• Reinforce safety procedures and notify management of hazards.
• Adhere to food safety regulations and guidelines.
• Perform preventive maintenance on equipment and report repairs.
• Create a welcoming environment and answer questions about products.

Skills

Customer Service skills

Effective communication

Job description

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries, and help load bags into cars. You will perform basic shelf conditioning, inform customers of specials, and ensure safety and cleanliness across store areas.

This role emphasizes strong customer service, reliability, and teamwork in a fast-paced retail environment. Retail experience is helpful but not required; training is provided.