GROCERY/DEPT MANAGER ON DECK

Kroger; Nashville (TN); On-site; USD 52,000 - 66,000; Full time

Job summary

Kroger is seeking a candidate for a 4-12 week department manager training program. The role involves traveling within the division for training and relief, delivering outstanding customer service, and maintaining a safe, clean store environment to encourage customer return.

You will help achieve department sales and profit goals, supervise all department functions, support day-to-day grocery operations, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and

Qualifications

• Excellent oral/written communication skills.
• Ability to handle stressful situations.
• Basic math skills (i.e., counting, addition, and subtraction)

Responsibilities

• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Adhere to all local, state and federal laws, company guidelines, and food safety regulations.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Create and execute a department business plan to achieve desired results.

Skills

Communication skills

Stress management

Basic math

Education

High School Diploma or GED

Job description

Job Description

Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position. Travel within the division to train and provide relief. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace full, fresh & friendly and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Job Description

Complete a 4-12 week program (internal 4-6, external 8-12) in preparation of being assigned a department manager position. Travel within the division to train and provide relief. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and monitor/control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace full, fresh & friendly and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Collaborate with associates and promote teamwork to help achieve company/store goals
• Establish performance goals for department and empower associates to meet or exceed targets
• Develop adequate scheduling to manage customer volume throughout hours of operation
• Adhere to all local, state and federal laws, company guidelines, and food safety regulations
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Grocery department; stay current on present, future, and seasonal ads
• Prepare and submit seasonal critiques for the sales and merchandising supervisor, implement period promotional plan for department
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan, organize and supervise the inventory process; monitor/control expenses for the department
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Excellent oral/written communication skills
• Ability to handle stressful situations
• Basic math skills (i.e., counting, addition, and subtraction)

Desired

• High School Diploma or GED