Grocery Dept Lead & Operations Coach

Kroger Co.; Colorado Springs (CO); On-site; USD 32,000 - 45,000; Full time

Job summary

Kroger Co. in Colorado Springs is seeking a Grocery Department leadership support role. You will assist the Department Manager in organizing staff, training, and directing associates to ensure courteous customer service and efficient operations.

Responsibilities include CAO ordering, pricing, merchandising, and adherence to company policies. You will help maintain high standards in product availability, signage, and teamwork.

Qualifications

• Flexible to work mornings, afternoons, evenings, or nights as needed.
• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make quick, smart decisions.
• Remain calm and professional under pressure.
• Capable of productive production, merchandising and customer service.

Responsibilities

• Assist Department Manager with planning, organizing, staffing, training and directing Grocery Department associates.
• Perform production and customer service functions; maximize store sales and profits safely and ethically.
• Use CAO to manage ordering and balance on hand; manage pricing, signage and display.
• Mentor associates in merchandising, customer service, presentation and promotions.
• Implement company policies, dress code, sanitation and a harassment-free environment.
• Provide input on budgets, goals and results; communicate with associates and customers; maintain equipment and floor cleanliness.

Skills

Communication skills

Adaptability

Customer service

Decision making

Stress management

Team leadership

Tools

Power equipment operation

Job description

Kroger Co. in Colorado Springs is seeking a Grocery Department leadership support role. You will assist the Department Manager in organizing staff, training, and directing associates to ensure courteous customer service and efficient operations.

Responsibilities include CAO ordering, pricing, merchandising, and adherence to company policies. You will help maintain high standards in product availability, signage, and teamwork.