Grocery Department Supervisor

Meijer; Cascade (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

A leading retail company is seeking a Grocery Department Supervisor to ensure exceptional customer service and manage a team effectively. The ideal candidate will have at least 2-3 years of retail experience, including management. This full-time role requires strong leadership and communication skills. Join our team to help enhance customer satisfaction and drive business success.

Qualifications

• 2-3 years of related retail experience.
• One year of management experience.
• Successful completion of all required certifications.

Responsibilities

• Ensure courteous, friendly, and efficient service to customers.
• Responsible for staffing and selection to meet needs.
• Mentor and coach team members to exceed customer service goals.

Skills

Customer service

Team leadership

Conflict resolution

Analytical skills

Education

High school diploma or its equivalent

Job description

Join to apply for the Grocery Department Supervisor role at Meijer.

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Please review the job profile below and apply today!

What You'll Be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and has completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions; demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industry

Retail