Grocery Department Manager — Lead Merch & Customer Experience

Albertsons Companies; Salem (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health benefits

Time off (vacation, holidays, sick pay

Career development

Inclusive work environment

Job summary

Albertsons Companies in Salem, OR is seeking a Grocery Department Manager to lead daily department operations, drive sales, and maintain top-notch in-store presentation.

You will hire, train, and coach associates, ensure food safety standards, control inventory, and deliver exceptional customer service in a fast-paced environment. This role offers hands-on leadership with meaningful impact on store performance.

Qualifications

• Experience in leading a retail grocery team.
• Strong customer-service mindset with ability to coach staff.
• Proficiency in managing inventory and planograms.

Responsibilities

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness.
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally.
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards.
• Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising.
• Manage ordering, inventory levels, product rotation, and backroom organization.
• Monitor shrink and implement procedures to reduce waste and loss.
• Ensure compliance with food safety, sanitation, safety, and operational standards.
• Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment.

Skills

Customer service

Coaching

Team building

Organization

Problem solving

Multitasking

Tools

Store systems

Job description

Albertsons Companies in Salem, OR is seeking a Grocery Department Manager to lead daily department operations, drive sales, and maintain top-notch in-store presentation.

You will hire, train, and coach associates, ensure food safety standards, control inventory, and deliver exceptional customer service in a fast-paced environment. This role offers hands-on leadership with meaningful impact on store performance.