Grocery Department Lead – Customer Service

WinCo Foods; Roy (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

WinCo Foods in Roy, UT is seeking a store clerk to help manage store operations in the grocery department. You will greet customers, answer questions, cashier and stock shelves, and support the department manager in daily tasks.

Qualifications include a High School Diploma or equivalent and strong communication, teamwork, and multitasking skills. The role emphasizes safety and top-notch service in a fast-paced retail environment.

Qualifications

• Strong communication and interpersonal skills to engage customers and colleagues.
• Ability to lead by example in a busy store environment.
• Comfort with multi-tasking across clerk, cashier and freight duties.
• Attention to safety, policies and procedures in a retail setting.
• Ability to read reports and perform basic math for transactions and weights.

Responsibilities

• Welcome, engage and thank customers while delivering friendly service.
• Perform clerk duties in designated department, cashiering and freight stocking.
• Lead customer service efforts and handle requests and complaints.
• Monitor checkout lanes, traffic flow and area coverage for efficiency.
• Keep area clean, organized and compliant with company standards.
• Stock and rotate merchandise; assist with displays and replenishment.
• Assist supervisor and coworkers; communicate effectively about breaks and tasks.

Skills

Customer service

Communication

Leadership

Multi-tasking

Safety awareness

Education

High School Diploma or equivalent

Job description

WinCo Foods in Roy, UT is seeking a store clerk to help manage store operations in the grocery department. You will greet customers, answer questions, cashier and stock shelves, and support the department manager in daily tasks.

Qualifications include a High School Diploma or equivalent and strong communication, teamwork, and multitasking skills. The role emphasizes safety and top-notch service in a fast-paced retail environment.