Grocery Customer Experience & Stock Specialist

Kroger Family of Companies; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Phoenix, AZ seeks a Grocery Clerk to deliver outstanding customer service, help customers find products, and keep the department well-stocked and clean. You will assist with product knowledge, promotions, and safety protocols to ensure a welcoming shopping experience.

The role emphasizes helpful interactions, accurate pricing, and maintaining freshness and organization within the department.

Qualifications

• Customer service skills required.
• Effective communication with customers.
• Basic math skills for transactions.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of specials and recommend items to meet their needs.
• Check product quality to ensure freshness and review sell-by dates.
• Provide customers with fresh and non-perishable groceries they order.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain safe temperatures in cases and coolers and log temperatures.
• Be knowledgeable about products and respond to questions with suggestions.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger Family of Companies in Phoenix, AZ seeks a Grocery Clerk to deliver outstanding customer service, help customers find products, and keep the department well-stocked and clean. You will assist with product knowledge, promotions, and safety protocols to ensure a welcoming shopping experience.

The role emphasizes helpful interactions, accurate pricing, and maintaining freshness and organization within the department.