Grocery Customer Experience Specialist

Kroger Family of Companies; Franklin (WI); On-site; USD 24,000 - 32,000; Part time

Job summary

Kroger Family of Companies in Wisconsin is looking for a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and maintain a clean, safe store environment. You will help customers with loading bags, restock shelves, and ensure a positive shopping experience across the store.

The role emphasizes teamwork, adherence to safety rules, and friendly assistance to customers of all ages and needs. Prior retail experience is a plus, but not required.

Qualifications

• Customer service experience preferred or strong interpersonal skills.
• Clear communication with customers and team members.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Bag groceries at checkout and ensure items are scanned and bagged properly.
• Assist customers by offering to bag, carrying items and helping load bags into cars.
• Restock and organize merchandise on shelves and in storage areas.
• Maintain a clean and safe store environment, including aisles and checkout area.
• Inform customers of sales and store promotions.
• Gather shopping carts from the parking lot and return them to designated areas.
• Follow safety procedures and report hazards or damaged equipment.
• Support cashiers and other team members to ensure smooth store operations.

Skills

Customer service

Communication skills

Job description

Kroger Family of Companies in Wisconsin is looking for a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and maintain a clean, safe store environment. You will help customers with loading bags, restock shelves, and ensure a positive shopping experience across the store.

The role emphasizes teamwork, adherence to safety rules, and friendly assistance to customers of all ages and needs. Prior retail experience is a plus, but not required.