Grocery Customer Experience Specialist

Kroger Family of Companies

Elkhorn Precinct (NE)

On-site

USD 15,000 - 19,000

Full time

14 days+

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Job summary

Kroger Family of Companies in Nebraska is seeking a Grocery Clerk to create an outstanding customer experience through helpful service and a clean, safe shopping environment. This role supports the department manager in reaching sales and profit goals while upholding quality standards.

You will assist customers, stock shelves, verify product freshness, follow safety procedures, and respond to questions with product knowledge.

Qualifications

Minimum Position Qualifications: Customer Service skills
Minimum Position Qualifications: Effective communication skills
Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

Grocery Clerk helps customers discover new items or products they inquire about.
Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Adhere to all food safety regulations and guidelines.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.