Grocery Customer Experience Lead

Kroger Family of Companies; Sandy (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger Family of Companies in Sandy, Oregon seeks a retail team member to deliver outstanding customer service, maintain a safe and clean store environment, and assist the department manager in achieving sales and profit goals. You will help customers with questions, keep shelves stocked, and follow safety regulations to ensure high-quality shopping experiences.

The role emphasizes respectful communication, product knowledge, and adherence to store policies, with opportunities to contribute to a

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials and ensure products are fresh and stocked.
• Label, stock and inventory department merchandise and review dates.
• Report discrepancies and safety or fraud concerns to management.

Skills

Communication skills

Stress handling

Job description

Kroger Family of Companies in Sandy, Oregon seeks a retail team member to deliver outstanding customer service, maintain a safe and clean store environment, and assist the department manager in achieving sales and profit goals. You will help customers with questions, keep shelves stocked, and follow safety regulations to ensure high-quality shopping experiences.

The role emphasizes respectful communication, product knowledge, and adherence to store policies, with opportunities to contribute to a