GROCERY/COURTESY CLERK

Kroger Co.; Spanaway (WA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Counseling through EAP

Employee discounts

Tuition reimbursement

Job summary

The Kroger Co. is seeking a Store Associate in Spanaway, WA to deliver outstanding customer service, maintain a safe and clean store environment, and support checkout and merchandising tasks.

You will greet customers, respond to questions about products, bag items, assist with loading, and help ensure accurate pricing and friendly service to drive customer loyalty. Responsibilities include assisting with loading, helping maintain cleanliness, following safety procedures, and collaborating with

Qualifications

• Must be able to meet the minimum physical demands of the position.
• Must be 16 or older.
• Ability to handle stressful situations.
• Knowledge of basic math: counting, addition, and subtraction

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions and make suggestions.
• Assist with customer requests; retrieve, lift and locate product.
• Greet customers, help load merchandise on the conveyor, bag merchandise and thank customers.
• Assist in removing customers’ merchandise from bottom of bascart for checkout.
• Follow bagging preferences and best practices for different bag types to prevent damage.
• Offer assistance to customers with loading bags into their car.
• Control shrink by following company shrink initiatives and go-backs procedures.
• Retrieve carts from the parking area and return them to designated areas.
• Know the store layout to locate products and conduct price checks for cashiers.
• Observe and follow scheduled shift hours.
• Show a positive, friendly attitude and reinforce safety programs.
• Meet all safety procedures and report unsafe conditions to management.
• Perform a thorough safety sweep of the sales floor every half hour and log results.
• Notify management of accidents involving customers or employees.
• Maintain cleanliness across lobbies, restrooms, checkout areas, floors, carts, and parking lot.
• Report safety risks, issues, and illegal activity including theft or fraud.
• Collaborate with Front-end associates to support teamwork.
• Adhere to local, state, and federal laws and company guidelines.
• Able to perform essential duties with or without reasonable accommodation.

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• P romote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with customer requests; retrieving, lifting and locating product.
• Greet customers, help customers load merchandise on the conveyor belt, bag merchandise and thank customers.
• Assist in removing customer’s merchandise from bottom of bascart for checkout.
• Properly and politely follow all customer requests on bagging preferences.
• Follow best practices for bagging items in various types of bags, such as reusable/plastic/paper, while ensuring that contents or items are not damaged.
• Offer assistance to customers with loading bags into their car.
• Control shrink by following all company shrink initiatives including but not limited to: bottom of basket inspections, cart transfers, proper placement of all go-backs.
• Retrieve carts from the parking area using a cart strap, pushing no more than 6 carts at once, and return them to designated areas.
• Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers.
• Observe scheduled shift operating hours.
• Display a positive, friendly attitude.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Execute, maintain and log a legitimate safety sweeps program by inspecting entire sales floor every half hour.
• Notify management of customer or employee accidents.
• Maintain cleanliness standards on, but not limited to: lobbies, vending machines, restrooms, total sales floor, spills, check stands, carts, hand baskets, and front of building/parking lot.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Collaborate with Front-end associates to encourage teamwork.
• Adhere to all local, state and federal laws, and company guidelines.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Must be able to meet the minimum physical demands of the position
• Must be 16 or older
• Ability to handle stressful situations
• Knowledge of basic math: counting, addition, and subtraction

Job Info

• Job Identification 243359
• Job Category Store Operations
• Posting Date 10/21/2026, 05:52 PM
• Locations 22303 Mountain Hwy E, Spanaway, WA, 98387, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.