Grocery Clerk II (Full-Time)

Festival Foods; Appleton (WI); Hybrid; USD 16,531,000 - 20,664,000; Full time

Benefits offered by this job

Associate discount 15%

Weekly pay

Two-week scheduling in advance

Vision & dental insurance

Paid parental leave

401(k) with match

Job summary

Festival Foods is seeking a Grocery Clerk II in Wisconsin to join our busy center-store team. You will manage stock levels, rotate products, and ensure guest satisfaction across the department.

As a full-time associate, you will handle pricing accuracy, stock organization, and effective communication with store leadership. The role requires adaptability to a fast-paced retail environment and a focus on safety and guest experience.

Qualifications

• Excellent guest service skills in a fast-paced setting.
• Clear communication with diverse team members and guests.
• Strong understanding of safety policies and proper lifting techniques.

Responsibilities

• Ensure product is within date, rotated and displayed per planogram.
• Provide exceptional guest service on the floor by greeting and assisting guests.
• Assist with unloading pallets and organizing the stock room.
• Maintain presentation of products on shelves and in cases.
• Monitor floor conditions and address opportunities promptly.
• Keep inventory levels and pricing accurate for received and sold products.
• Collaborate with Store Director and department managers to meet standards.
• Help guests locate items and offer recommendations when appropriate.
• Address guest concerns and resolve issues professionally.
• Maintain cleanliness of the department and work areas.
• Meet quantity standards at 10am and 5pm.
• Work schedule may include mornings, evenings, weekends, and holidays.

Skills

Guest service

Communication

Safety awareness

Physical stamina

Job description

Location : Name

Darboy

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Grocery Clerk II

Reports To: Center Store Manager

Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the Grocery Department such as stock levels, inventory, and guest service.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures that product is within date, rotated and properly displayed according to the assigned planogram.
• Provides exceptional guest service on the sales floor by greeting, acknowledge & reacting to guest needs.
• Assists with unloading product from pallets and organizes stock room.
• Ensures proper presentation of products on the store shelves and in cases.
• Observes sales floor conditions; takes action to correct areas of opportunity.
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
• Communicates and works collaboratively with Store Director, Grocery Department Manager and all Grocery associates to maintain standards and exceed guest expectations.
• Assists guests with locating items on and off the sales floor, providing product suggestions and alternatives when appropriate.
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
• Contributes to overall cleanliness of the department by sanitizing, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment.
• Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
• Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
• The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
• The position requires the associate to lift up to 40 pounds on an occasional basis.

WORK SCHEDULE

The Grocery Clerk II is a full-time position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address

W3195 Van Roy Rd

City

Darboy

State

WI

Postal Code

54915