Grocery Clerk - Customer-First Service & Fresh Goods

The Kroger Co.; Klamath Falls (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

The Kroger Co. in Oregon is seeking a store associate to create outstanding customer experiences, maintain a safe, clean environment, and assist the department manager in reaching sales and profit goals while upholding quality standards and Kroger's Customer 1st strategy.

You will assist customers, stock shelves, check product quality, follow food safety rules, and collaborate with the team to ensure a positive, efficient store atmosphere.

Qualifications

• Must be able to handle stressful situations.
• Strong communication skills and customer service orientation.
• Basic math and cashiering skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome by answering questions about products.
• Gain knowledge of products and be able to respond to questions and make suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials and promotions.
• Provide customers with fresh products they have ordered.
• Recommend items to customers to meet their needs.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents and safety risks.
• Report all safety risks or illegal activity.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.
• Follow directions and seek assistance to resolve issues.

Skills

Stress handling

Communication skills

Basic math

Job description

The Kroger Co. in Oregon is seeking a store associate to create outstanding customer experiences, maintain a safe, clean environment, and assist the department manager in reaching sales and profit goals while upholding quality standards and Kroger's Customer 1st strategy.

You will assist customers, stock shelves, check product quality, follow food safety rules, and collaborate with the team to ensure a positive, efficient store atmosphere.