Grocery Clerk

Kroger; Santa Maria (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. In this role, you will assist customers in finding products, ensure freshness and quality of groceries, and maintain a clean and safe environment. The ideal candidate will embrace a customer-first strategy and work collaboratively in a fast-paced setting. With a focus on integrity and respect, this position offers opportunities for growth and development within a supportive team. Join a company that values diversity and is committed to creating positive experiences for customers and communities.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for assisting customers.

Responsibilities

• Help customers discover products and inform them of specials.
• Ensure product quality and maintain a clean environment.
• Adhere to food safety regulations and assist in stocking.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained, and temperature logs are maintained.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
11. Create a welcoming environment for customers by answering questions regarding products sold within the department and throughout the store.
12. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced and sometimes stressful environment.
16. Manage conflict in a reasonable, nonconfrontational manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we serve customers in over 100 stores across California and the Midwest. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating positive experiences for customers and communities. We value people and aim to support your growth and success, whether part-time or exploring a new career path. Apply today and join our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career pathways.