Grocery Clerk

Kroger; Santa Fe (NM); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to elevate customer experiences through exceptional service. In this role, you will assist customers in finding products, ensure the freshness of groceries, and maintain a clean environment. You'll be part of a dynamic team that values respect, integrity, and diversity. With opportunities for growth and comprehensive benefits, this position is ideal for those looking to make a difference in the community while developing their career. If you're passionate about food and customer service, this is the place for you!

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance programs

Tuition reimbursement

Discounts on purchases

Qualifications

• Strong customer service skills are essential for creating a positive experience.
• Effective communication is key to assisting customers and team members.

Responsibilities

• Assist customers in discovering products and inform them of specials.
• Ensure product quality and maintain cleanliness in the department.
• Support the department manager in achieving sales goals.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
11. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
12. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
13. Practice preventive maintenance by properly inspecting equipment and notifying appropriate personnel of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in high-paced and sometimes stressful environments.
16. Manage conflict reasonably, non-confrontationally, and cooperatively.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when necessary to resolve issues.
19. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
20. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of the Kroger family, we pride ourselves on bringing diverse teams together with a passion for food and people, with a common purpose: To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

People matter to us. We aim to provide the ingredients you need to create your own success at work and in life. We help feed your future by offering value and care to help you grow. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Smith’s family!

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your Well-Being, including Physical, Emotional, Financial, and more. We’ll help you thrive with access to:

• Healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training and diverse career pathways.