Grocery Clerk

Kroger Mountain View Foods; Pickerington (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player seeks enthusiastic individuals to create outstanding customer experiences through exceptional service. This part-time role involves assisting customers, maintaining product quality, and promoting a welcoming environment. With a commitment to innovation and community, the company offers flexible scheduling and numerous growth opportunities. Join a diverse team dedicated to feeding the human spirit and making a positive impact in the lives of customers and associates alike.

Benefits

Healthcare

Flexible scheduling

Emotional support

Financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills essential for assisting customers.
• Ability to handle stressful situations effectively.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Maintain product quality and ensure freshness by checking sell-by dates.
• Promote trust and respect among associates while ensuring customer satisfaction.

Skills

Customer Service skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, including illegal activities like robbery, theft, or fraud.
• Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We take pride in bringing diverse teams together with a passion for food and people, with the purpose: To Feed the Human Spirit. We are committed to innovation and creating amazing experiences for our customers, communities, and employees, with food at the center.

We value people, offering ingredients for success at work and in life. Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Kroger family!

What You’ll Receive From Us

Our benefits support your well-being, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing