Grocery Clerk

Kroger; Oxnard (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company where you can create outstanding customer experiences through exceptional service. In this role, you will assist customers in discovering new products, ensure the freshness of groceries, and maintain a safe and clean environment. With a commitment to diversity and inclusion, this position offers opportunities for growth and development. If you are passionate about customer service and want to be part of a team that values integrity and respect, this is the perfect opportunity for you.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service skills with effective communication.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers with inquiries and product recommendations.
• Ensure product quality and adhere to food safety regulations.
• Maintain a welcoming environment for customers.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults through direct interaction.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores throughout California and the Midwest. As part of the Kroger family, we value diversity and are committed to creating positive experiences for our customers, communities, and employees. We offer opportunities for growth and development, whether you're seeking a part-time position or a new career path.

Benefits

We provide comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.