Grocery Clerk

UNAVAILABLE; Norwood (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Roche Bros in Massachusetts is seeking a part-time grocery associate to stock shelves, assist customers, and maintain clean, well-organized displays. The role emphasizes teamwork, safety, and exceptional service while ensuring compliance with store policies.

The position requires a high level of reliability, basic English proficiency, and availability to work a flexible schedule. Training is provided, and the hiring range reflects entry-level compensation for this locale.

Qualifications

• Must be 16 years of age and eligible to work in the U.S.
• Complete training in the grocery operation.
• Ability to prioritize work load and have sense of urgency.
• Must read, write, speak, and understand English, with the ability to follow instructions.
• Authorized to work within the U.S.

Responsibilities

• Greet, assist and thank customers promptly and courteously.
• Collaborate with associates to build a strong grocery team.
• Maintain high morale with respectful, supportive team-focused leadership.
• Receive and unload deliveries, verify accuracy, store products correctly.
• Rotate stock using FIFO and keep displays stocked.
• Clean shelves and rebuild displays; ensure neatness.
• Keep department merchandised per community needs.
• Return overstock to stockroom in organized manner.
• Update prices as needed.
• Notify management of shrink, stockouts, security concerns.
• Follow sanitation procedures.
• Monitor temperatures and report refrigeration issues.
• Maintain clean, safe work area; report hazards.
• Apply safe lifting and equipment use practices.
• Assist front end with bagging during busy times.
• Maintain professional appearance and hygiene.
• Dispose of trash properly.
• Complete onboarding within 30 days.
• Perform other duties as assigned.

Skills

Grocery training

Prioritization

English literacy

U.S. work authorization

Job description

Overview

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.

Minimum Qualifications

• Must be 16 years of age; (18 to use compactor)
• Complete training in the grocery operation.
• Ability to prioritize work load and have sense of urgency.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Greet assist and thank customers in a prompt, courteous and friendly manner.
• Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
• Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Receive and unload deliveries, check for accuracy, and store product in designated area.
• Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
• Help to keep the department merchandised in accordance with the needs of the community.
• Return all overstock to stockroom in an organized manner.
• Perform price changes when necessary.
• Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
• Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving product or using equipment and tools.

Secondary Job Functions:

• Assisting the front end with bagging at busy times.
• Present favorable impression in dress, personal hygiene and business attitude.
• Properly dispose of trash.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.

1-33% (O) Occasionally

Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.

34-66% (F) Frequently

Standing on title or concrete, reaching at waist or overhead, seeing and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck and hazardous equipment (mechanical moving parts).

34-66% (F) Frequently

Machines, tools, and equipment utilized:

Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.