Grocery Clerk

Kroger Family of Companies; Milwaukee (WI); On-site; USD 15,153 - 20,664; Part time

Job summary

A leading grocery retailer in Milwaukee is looking for a Grocery Clerk to enhance customer experience through superior service. Responsibilities include assisting customers with product inquiries, ensuring product quality, and maintaining a safe environment. The ideal candidate should have strong customer service and communication skills, alongside basic math knowledge. If you thrive in a fast-paced environment and enjoy helping customers, this is the role for you.

Qualifications

• Ability to manage customer inquiries effectively.
• Ability to work cooperatively in high paced and sometimes stressful environments.
• Ensures compliance with all food safety regulations.

Responsibilities

• Help customers discover new items or products.
• Inform customers of food specials and recommend grocery items.
• Check product quality to ensure freshness.
• Ensure proper temperatures in cases and coolers are maintained.
• Create an environment that enables customers to feel welcome.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage c

QUALIFICATIONS

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience