Grocery Clerk

Kroger Mountain View Foods; Crystal Lake (IL); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. In this role, you will assist customers in discovering products, maintain a clean and safe environment, and support the department manager in achieving sales goals. This position offers a chance to be part of a diverse team dedicated to feeding the human spirit and creating amazing experiences for customers. If you are passionate about food and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

Healthcare benefits

Flexible scheduling

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers in finding products and inform them of specials.
• Maintain product quality and adhere to food safety regulations.
• Label, stock, and manage inventory efficiently.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

3 days ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products.
• Reinforce safety programs by complying with safety procedures and notifying management of unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to feed the human spirit. We aim to create amazing experiences for customers, communities, and employees, with food at the heart of it all.

People matter. We provide resources to help you succeed at work and in life. Whether seeking part-time work or a new career, apply today to join Mariano’s family!

For reasonable accommodation needs, contact 844-849-7136 or store management.

What You’ll Receive From Us

The Kroger family offers benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing