Grocery Clerk

Kroger Mountain View Foods; Chicago (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. In this role, you will assist customers in discovering new products, ensure the quality of groceries, and maintain a clean and safe environment. Join a diverse team that values innovation and strives to create amazing experiences for customers and communities. This part-time position offers flexible scheduling and growth opportunities within a supportive environment. If you are passionate about food and people, this is the perfect opportunity for you!

Benefits

Healthcare

Flexible scheduling

Counseling

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills are essential for this role.
• Effective communication is key to assist customers.
• Basic math skills for handling transactions.

Responsibilities

• Help customers discover new grocery items and inform them of specials.
• Check product quality and maintain freshness.
• Create a welcoming environment for customers.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Adhere to all food safety regulations and guidelines.
8. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
9. Maintain knowledge of products sold within the department and respond to questions, making suggestions as needed.
10. Create a welcoming environment for customers, making them feel important and appreciated.
11. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
12. Practice preventive maintenance by inspecting equipment and reporting repairs needed.
13. Notify management of customer or employee accidents.
14. Work cooperatively in a high-paced and sometimes stressful environment.
15. Manage conflicts in a reasonable, nonconfrontational manner.
16. Act with honesty and integrity regarding customer and business information.
17. Follow directions and seek assistance to resolve issues.
18. Support and assist minors, individuals with special needs, and older adults.
19. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we serve Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we pride ourselves on bringing diverse teams with a passion for food and people together to feed the human spirit. We value innovation and aim to create amazing experiences for customers, communities, and our team members. We believe people matter and strive to provide the ingredients for success at work and in life. Whether seeking a part-time position or a new career, apply today to join our Mariano’s family!

If you need reasonable accommodation to complete a job application or participate in the hiring process, please call 844-849-7136 or contact the store management.

Benefits

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing