Grocery Clerk

Kroger Mountain View Foods; Chicago (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Grocery Clerk to join its team in Chicago. This role focuses on creating outstanding customer experiences through exceptional service and maintaining a clean, safe environment. The ideal candidate will assist customers with their inquiries, ensure product freshness, and support department sales goals. With a commitment to diversity and inclusion, this company offers a supportive atmosphere where employees can thrive. If you're passionate about food and customer service, this part-time position could be your next great opportunity!

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers in finding products and provide exceptional service.
• Maintain a clean and safe environment while adhering to food safety regulations.
• Stock and label merchandise while ensuring product quality.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions regarding products.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we serve Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, united by a purpose: To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

People matter here. We provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Seeking a part-time position or a new career? Apply today to join our Mariano’s family!

If you need reasonable accommodation to complete an application or participate in the hiring process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick pay.
• Emotional and financial support via counseling and financial tools.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities through training and career pathways.

For more info about benefits, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing

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