GROCERY CLERK

Jimbo's; Carlsbad (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Employee discount

Performance reviews

Quarterly bonus

Birthday bonus

Job summary

Jimbo is seeking a customer-focused team member to support the grocery department in Carlsbad. You will help customers, handle special orders and returns, and maintain pricing, stocking and merchandising to keep the department appealing.

The role requires friendly interaction, strong communication, and the ability to work with others to reach department goals, while following store policies and safety guidelines.

Qualifications

• Friendly, outgoing personality with good communication.
• Previous grocery experience and knowledge of natural foods preferred.
• Ability to read product labels and UPC codes.
• Ability to organize, prioritize and work with minimal supervision.

Responsibilities

• Proactively assist customers within Customer Service Standards.
• Assist customers with special requests or needs, including returns and special orders.
• Maintain Grocery Department with proper pricing, stocking, facing, rotation, cleaning, storage, organization and merchandising.
• Reduce loss by recording returns, damaged products, spoilage, and breakage.
• Know products, promotions and issues relevant to the Natural Foods Industry, and assist customers accordingly.
• Attend scheduled Grocery Department meetings and store meetings; assist with inventory as needed.
• Adhere to store policies and Injury and Illness Prevention Plan.

Skills

Friendly, outgoing personality

Grocery experience

Knowledge of natural foods

Strong communication skills

Read product labels/UPC codes

Teamwork

Organize & prioritize tasks

Work without supervision

Job description

Overall Compensation & Benefits:Medical, Dental, & Vision insurance packages - FT employees401k plan – Employer matchingPaid time off accruals20% Employee discountFree Box Items for employeesPerformance reviews (60-day, 6-month, Annual)Quarterly Bonus*Happy Hour Bonus*Birthday Bonus**For more information, please contact us, and we will be happy to answer any questions about this benefit.General Purpose: To provide customer service in a friendly and professional manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns, and to assist in creating an abundant, well-stocked grocery department that is clean, organized and appealing.Essential Duties:Proactively assist customers within the guidelines outlined in our Customer Service StandardsAssist customers with special requests or needs, including customer returns and special orders.Maintain Grocery Department through proper pricing, stocking, facing, rotation, cleaning, storage, organization and creative merchandising.Reduce loss by properly recording all merchandise returns, damaged products, spoilage, and breakage.Gain knowledge of products, promotions, and issues relevant to the Natural Foods Industry, and utilize this knowledge to assist our customers, without violating FDA guidelines restricting prescribing and/or diagnosing.Other Responsibilities:Promptly respond to ” bagging assistance pages.”Maintain accurate and appropriate signage and request shelf tags when needed.Use box cutter, baler and all other equipment properly.Know store layout/product location to refer the customer to the appropriate aisle when asked.Attend scheduled Grocery Department meetings and all store meetings.Assist other staff members in achieving the goals of the Department and the store.Assist with inventory as needed.Adhere to all store policies as outlined by the Grocery Manager, Staff Member Handbook and Injury and Illness Prevention Plan.Work Environment:Ability to work under a variety of conditions, including cold temperatures for extended periods of time.Qualifications:Friendly, outgoing personality.Previous grocery experience and knowledge of natural foods products preferred.Strong communication skills.Ability to read product labels and UPC codes.Ability to work with others to achieve a common goal.Ability to organize, prioritize and accomplish tasks with little or no supervision.Physical Demands:• Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.• Ability to push/pull a loaded grocery stock cart throughout any assigned shift unassisted.• Ability to stand and walk for extended periods of time.• Ability to climb and balance on a step stool/ladder.• Ability to stoop, kneel and crouch.• Ability to sustain repetitive arm and hand motion.• Ability to reach above shoulders and horizontally to stock and retrieve inventory.