Grocery Center Store Associate: Fast, Friendly Service

Food Lion; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Hickory, NC is seeking a team-focused associate to deliver exceptional customer service in the Center Store department. You will help maintain shelves, adhere to safety policies, and assist customers to ensure a smooth shopping experience.

The role requires ability to perform multiple tasks, learn store systems, and meet physical requirements. You will wear the uniform and participate in training programs as part of ongoing development.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Be courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all accidents in accordance with established procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge on duty, neat appearance.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Food Lion in Hickory, NC is seeking a team-focused associate to deliver exceptional customer service in the Center Store department. You will help maintain shelves, adhere to safety policies, and assist customers to ensure a smooth shopping experience.

The role requires ability to perform multiple tasks, learn store systems, and meet physical requirements. You will wear the uniform and participate in training programs as part of ongoing development.