Grocery Center Store Associate – Fast, Friendly Service

Food Lion; Florence (SC); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Florence, SC is seeking a Center Store Customer Service Associate to deliver fast, friendly, and accurate service while maintaining store standards. You will assist customers, stock shelves, and apply company guidelines and safety procedures.

Training includes CBT and policy courses; teamwork and compliance with local regulations are essential in a busy grocery environment.

Qualifications

• Provide quality customer service in the Center Store (Grocery) Department.
• Maintain standards per the standard practice manual.
• Maximize sales through excellent customer service.
• Minimize shrink through proper utilization of standard practice.
• Follow Food Lion policies and safety guidelines.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth as needed when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain understanding of and adherence to company guidelines, policies and standard practice.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause accidents.
• Report all accidents in accordance with procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge and neat appearance.

Skills

Customer service

Interpersonal skills

Multitasking

Physical readiness

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Florence, SC is seeking a Center Store Customer Service Associate to deliver fast, friendly, and accurate service while maintaining store standards. You will assist customers, stock shelves, and apply company guidelines and safety procedures.

Training includes CBT and policy courses; teamwork and compliance with local regulations are essential in a busy grocery environment.