Grocery Buyer and Manager

Good Foods Grocery; Richmond (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Good Foods Grocery is seeking a Grocery Buyer and Manager to lead the grocery department, overseeing ordering, deliveries, and inventory while directing a team of grocery staff. The role acts as a strong advocate for the department, driving efficiency and customer satisfaction.

Responsibilities include maintaining stock levels, optimizing displays, and collaborating with management to improve overall store performance.

Qualifications

• Experience in retail or grocery is required.
• Experience with ordering and inventory management is preferred.
• Strong leadership and people-management skills are essential.
• Excellent communication and interpersonal abilities.
• Basic technical proficiency, including comfort with spreadsheets and inventory systems.
• Strong attention to detail, organization, and multitasking.
• Dependable and punctual with flexibility to work various shifts.

Responsibilities

• Oversee grocery department ordering, deliveries, and inventory.
• Supervise and coach a team of grocery staff.
• Maintain merchandising standards and display quality.
• Monitor budgets, costs, and item pricing.
• Coordinate with vendors and store leadership on scheduling and promotions.
• Ensure safety, compliance, and excellent customer service.

Skills

Retail/grocery experience

Ordering

Inventory management

Leadership

Communication

Technical proficiency

Attention to detail

Punctuality

Flexibility across shifts

Tools

Excel

Inventory systems

Job description

• Helpful: We share the instinct to help our customers, clients, and each other. Our community values our willingness to provide an experience that makes a difference.
• Curious: We ask bold questions, exploring new ideas, and challenging the status quo. We create space to try, learn, and adapt to be stronger together.
• Beyond Self: We act with purpose that transcends personal ambition. Our work is rooted in service beyond our self-interest. We create impact together.
• Bold Integrity: We are honest and accountable with each other and the people we serve; we are not afraid to do the right thing to ensure we're accomplishing our goals of stronger, healthier communities.
• Desire and Passion for the Mission: We strive to make a difference in people’s lives. Our bring heart, energy, and purpose in everything we do. Our mission is not just what we do but why we show up every day.

SUMMARY:

The primary role of the Grocery Buyer and Manager is to serve as the head of the grocery department, overseeing ordering, deliveries, and inventory, and managing a

team of grocery employees. Department supervision requires a manager to be a strong advocate for his or her department, often beyond the responsibilities explicitly stated below. This includes equipment and fixtures, opportunities, discrepancies, and procedures; and working with GFG management to improve the overall business.

DUTIES AND RESPONSIBILITIES:

• Adhere to and enforce GFG and Commonwealth Autism policies and procedures.
• Monitor work email during business hours for timely responses.
• Support GFG's goals and community involvement.
• Communicate project needs and priorities clearly before the end of each
• Foster a respectful and productive work environment, setting a positive example for the team.
• Ensure all duties are covered during absences and proactively suggest improvements.
• Work toward leadership growth and contribute to the overall success of the company.

Key Responsibilities:

• Maintain department merchandising standards, including endcaps, seasonal displays, and identifying cross-merchandising opportunities while giving meaningful input.
• Ensure accurate signage and displays, including promotional demos.
• Become proficient in inventory systems and Excel to pull reports, analyze data and program items & sales.
• Manage large store deliveries, including preparing the store, vendor and supporting team communication, overseeing breakdown of delivery, and managing a team of stockers.
• Serve as Manager on Duty as needed.

Purchasing & Inventory Management:

• Conduct regular inventory checks to ensure stock levels meet demand.
• Assist in effective waste reduction and rotation practices.
• Order and oversee ordering of grocery department products.
• Adjust product mix and order based on sales data and customer feedback.
• Prepare for special events and promotions with timely inventory planning.
• Ensure accurate inventory records and timely order placement to avoid overstocking or understocking.

Budget Management:

• Monitor department budget, focusing on achieving sales and profit goals.
• Implement cost-control measures and address invoice discrepancies.
• Ensure timely updates to Co Manager and Chief Retail Officer on new & discontinued items and price changes.

SUPERVISORY and/or PRIMARY RESPONSIBILITIES:

Management Responsibilities: Serve as the primary point of contact for staff and customer concerns during assigned shifts.

• Supervise and direct other buyers in the grocery department.
• Provide guidance and direction to ensure daily operations standards are upheld.
• Address urgent issues such as customer service challenges, staffing needs, or operational disruptions.
• Ensure all staff members follow company policies, safety procedures, and food handling standards.
• Communicate significant incidents or concerns to upper management promptly.
• Lead by example in providing exceptional customer service and operational excellence.
• Oversee employee performance and provide on-the-spot coaching or corrective feedback as needed.
• Maintain store security, including proper handling of store keys, alarm systems, and opening/closing protocols.

Team Supervision & Support:

• Assist staff with daily tasks and provide operational support during busy times.
• Ensure adequate coverage for breaks and high-traffic periods.
• Encourage teamwork and clear communication between departments.
• Promote a safe, positive, and customer-focused work environment across all shifts.
• Support Commonwealth Autism initiatives, including supporting interns and graduates working in the store.
• Assist in new team member and intern training.

QUALIFICATIONS:

• Previous retail or grocery experience required.
• Ordering or inventory management experience preferred.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Basic technical proficiency required, including comfort using spreadsheets and inventory management systems.
• Strong attention to detail, organization, and multitasking skills.
• Dependable and punctual, with flexibility to work various shifts.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
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• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to stand for extended periods, as much as 8 hrs. a day with breaks
• Ability to lift, stand, or move up to 30 pounds.
• Ability to use a ladder.
• Ability to read at 20/20 vision natural or corrected to be able to read small, detailed labels, computer screens, and POS directions.
• Manual dexterity to operate a cash register and handle items.