Grocery Bagger & Customer Service Associate

Kroger Family of Companies; Hays (KS); On-site; USD 17,000 - 19,000; Full time

Job summary

Kroger Family of Companies in Kansas is seeking a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries, and help with loading bags into cars.

This role emphasizes friendly customer service, shelf maintenance, and adherence to safety and food safety guidelines while supporting teammates in a fast-paced environment. You will also manage basic price checks and respond to questions.

Qualifications

• Customer service skills required.
• Effective communication skills required.

Responsibilities

• Courtesy Clerk/Grocery Bagger bags groceries at checkout for customers.
• Aim to bag at least five items while preventing damage.
• Bag items using reusable, plastic, or paper bags.
• Assist in removing customer merchandise from bottom of bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by following safety procedures and report unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying managers of needed repairs.
• Create an environment that makes customers feel welcome and appreciated.
• Adhere to local, state and federal laws and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer Service skills

Effective communication skills

Job description

Kroger Family of Companies in Kansas is seeking a Courtesy Clerk/Grocery Bagger to assist customers at checkout, bag groceries, and help with loading bags into cars.

This role emphasizes friendly customer service, shelf maintenance, and adherence to safety and food safety guidelines while supporting teammates in a fast-paced environment. You will also manage basic price checks and respond to questions.