GROCERY/ASST DEPT LEADER

Smith's Food & Drug Centers; Tooele (UT); On-site; USD 52,000 - 70,000; Full time

Job summary

Smith's Food & Drug Centers is seeking an Assistant Department Manager to support the Grocery Department in planning, organizing and directing staff and daily operations. You will help with staffing, training, pricing, merchandising and customer service to ensure safe, friendly shopping experiences.

You will use Computer Assisted Ordering (CAO) to manage stock levels, supervise associates, uphold company policies, and drive friendly, efficient service while meeting budget goals and company

Qualifications

• Willing to work mornings, afternoons, evenings, nights as needed.
• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make quick intelligent decisions.
• Handle stressful situations calmly and professionally.
• Experience in production, merchandising and customer service.
• Knowledge of department operations (people, merchandising, CAO, inventory, shrink, scheduling, etc.).
• Knowledge of employment laws and OSHA compliance.
• Able to operate power machinery and work with various job tools.

Responsibilities

• Assist the Department Manager in organizing work, filling staffing needs, and training and scheduling associates for prompt courteous service.
• Respond to customer or associate comments, complaints, requests, accidents and questions; be prompt, tactful, calm, courteous and professional.
• Use Computer Assisted Ordering (CAO) to manage ordering and balance on hand in the Department Manager's absence.
• Perform and direct pricing and display of merchandise; maintain signage, rotation, freshness, quantity, quality and space allocation.
• Engage and counsel associates in effective merchandising, customer service, product presentation and promotional activities.
• Follow company programs and policies, including dress code, grooming, sanitation and a safe work environment free of harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate with associates and customers to provide a positive impression.
• Maintain equipment and facilities safely and properly per company policies.
• Maintain floor, shelf and grocery areas clean and sanitary.
• Promote company initiatives and process improvements to direct reports.
• Demonstrate aptitude to manage people and workloads.
• Perform any duties as assigned.

Skills

Communication skills

Decision making

Stress management

Production & merchandising

CAO software

OSHA compliance knowledge

Power tools operation

Tools

CAO software

Job description

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).

Desired

• Grocery retail work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.
• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager's absence.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrated aptitude to manage people and organize workloads.
• Perform any and all duties as assigned.