GROCERY/ASST DEPT LEADER

The Kroger Co.; Hebron (OH); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

The Kroger Co. is seeking an Assistant Department Manager for the Grocery Department in Hebron, OH. You will assist in planning, staffing and directing associates to deliver prompt, courteous service and strong store performance.

You will supervise daily operations, use CAO for ordering, and ensure pricing, merchandising and presentation meet company standards while maintaining safety and compliance. This role requires flexibility and strong communication with customers and team members.

Qualifications

• Willing to be flexible and work mornings, afternoons, evenings, nights as needed.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to handle stressful situations calmly and professionally.
• Understanding of department operations: people, merchandising, ordering, inventory, shrink, scheduling, and expenses.
• Knowledge of employment laws and OSHA compliance.

Responsabilités

• Assist Department Manager in planning, organizing, staffing and directing department associates.
• Perform production and customer service functions to maximize store sales and profits.
• Use CAO to manage ordering and balance on hand in the Department Manager's absence.
• Price and display merchandise, maintain signage, rotation and proper space allocation.
• Provide input on department budgets, goals and results.
• Communicate with associates and customers to provide a positive impression.
• Maintain equipment and grocery areas to sanitary standards.
• Support promotional activities and product presentation.
• Ensure compliance with company policies and dress code, sanitation and harassment policies.

Connaissances

Communication

Leadership

Customer service

Staff scheduling

Inventory management

Decision making

Outils

CAO (Computer Assisted Ordering)

Description du poste

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.

Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.

Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager's absence.

Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.

Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.

Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.

Provide Department Manager with input on department budgets, goals and results.

Communicate and interact with associates and customers to provide a positive impression.

Maintain equipment and facilities properly and safely in accordance with company policies and procedures.

Maintain floor, shelf and grocery areas clean and up to sanitary standards.

Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.

Demonstrated aptitude to manage people and organize workloads.

Perform any and all duties as assigned.

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).

Desired

• Grocery retail work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.