Grocery Associate Team Leader (Assistant Department Manager)

Whole Foods Market IP. L.P.; Chandler (AZ); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness

Job summary

Whole Foods Market seeks a capable leader to manage store merchandising, vendor relations, and team supervision. You will collaborate with the Team Leader to hit sales, purchasing, and labor targets while guiding daily operations.

The role requires strong product knowledge, people management, and the ability to coach others to deliver exceptional customer experiences. Flexibility for nights and weekends is expected.

Qualifications

• Retail Team Member experience: 18+ months with 6+ months supervisory exposure.
• Strong leadership and team development abilities.
• Excellent customer service and communication skills.
• Product knowledge and vendor relations.
• Regulatory and safety policy familiarity.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops/maintains awareness of new products.
• Maintains vendor relationships and ensures required paperwork is submitted.
• Leads and supports team issues, acting as point person when Team Leader is absent.
• Sets and achieves high standards of retail execution and customer flow management.
• Mentors Team Members to sustain a high-performance team and minimize turnover.
• Provides timely performance evaluations and communicates the company vision.

Skills

Energy & enthusiasm

Growth mindset

Coaching & mentoring

Interpersonal skills

Product knowledge

Regulatory & safety awareness

Numerical reasoning

Leadership & delegation

Email & Office apps

Tools

Microsoft Office

Email

Job description

Job Responsibilities

• Develops and maintains creative store layout and product merchandising.

• Works with Team Leader to achieve sales, purchasing, and labor targets.

• Assists Team Leader in analysis of sales, reports and labor.

• Demonstrates advanced product knowledge and develops / maintains awareness of new products.

• Maintains good vendor r elationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.

• Works with Team Leader to resolve team concerns or issues.

• Functions as point person and departmental person in charge in absence of Team Leader.

• Sets and achieves the highest standards of retail execution.

• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.

• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.

• Provides timely, thorough, and thoughtful performance evaluations.

• Consistently communicates and models WFM vision and goals.

Job Skills

• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Experience

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.

• In an 8-hour work day: standing/walking 6-8 hours.

• Hand use: single grasping, fine manipulation, pushing and pulling.

• Work requires the following motions: bending, twisting, squatting and reaching.

• Exposure to FDA approved cleaning chemicals.

• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

• Ability to work in a wet and cold environment.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $21.55-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up-to-date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.