Grievances & Appeals Specialist — Regulatory Resolution

DentaQuest; Milwaukee (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

DentaQuest in Milwaukee, WI seeks a dedicated professional to investigate and resolve complaints, grievances and appeals in accordance with regulatory requirements. The role involves daily collaboration with market contacts and internal teams to ensure timely, compliant outcomes.

You will support the company’s mission to improve oral health by applying rigorous processes, meeting turnaround times, and upholding policy-driven workflows across departments.

Qualifications

• Investigate and resolve complaints, grievances and appeals in line with regulatory requirements.

Responsibilities

• Daily interaction with assigned market/ client contacts, as well as various internal departments.
• Ensure mandated turnaround times are met and required processes/workflows are adhered to.

Job description

DentaQuest in Milwaukee, WI seeks a dedicated professional to investigate and resolve complaints, grievances and appeals in accordance with regulatory requirements. The role involves daily collaboration with market contacts and internal teams to ensure timely, compliant outcomes.

You will support the company’s mission to improve oral health by applying rigorous processes, meeting turnaround times, and upholding policy-driven workflows across departments.