Grievance and Appeals Coordinators

Pyramid Consulting, Inc; California; On-site; USD 41,328 - 44,083; Full time

Job summary

A leading consulting firm is looking for a Grievance and Appeals Coordinator for a contract in California. The role requires 2-5 years of experience in grievances and appeals and strong communication skills. The position is hybrid after an initial onsite requirement. Competitive pay ranging from $30/hr to $32/hr is offered.

Qualifications

• 2-5+ years of experience in Grievances and Appeals.
• Strong communication skills across phone and email channels.
• Prior experience in the healthcare industry is essential.

Responsibilities

• Manage grievances and appeals processes.
• Provide case management support.
• Handle inbound/outbound patient calls.

Skills

Communication skills

Case management

Investigation expertise

Job description

Overview

Immediate need for a talented Grievance and Appeals Coordinators. This is a 06+months contract opportunity with long-term potential and is located in Portland, CA(Hybrid).

Job ID: 25-81619

Base pay range: $30.00/hr - $32.00/hr

Responsibilities

• Manage grievances and appeals processes, including investigations and coordination with internal and external stakeholders.
• Provide case management support and ensure timely and accurate handling of inquiries via phone and email.
• Collaborate on utilization management and contribute to member services activities.
• Engage in patient interactions and handle inbound/outbound calls as required.

Qualifications

• A minimum of 2-5+ years of experience in Grievances and Appeals, with strong communication skills across phone and email channels.
• Prior experience in the healthcare industry is essential.
• Proven expertise in investigations, utilization management, and both internal and external member services.
• Able to work onsite for the first 2 weeks at least.

Employment details

• Employment type: Contract
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

Notes

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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