Grid Automation Repair & Support Technician

Hitachi ABB Power Grids

Raleigh (NC)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Hitachi ABB Power Grids is seeking a Grid Automation Customer Service & Repair Technician in Raleigh, NC to support reliability and performance of critical power grid infrastructure. You will assess, troubleshoot, repair, and calibrate grid automation equipment, provide regional support, and assist with field upgrades and demonstrations.

The role requires 3–5 years of electronics testing/repair experience, strong schematics skills, and excellent communication.

Qualifications

Associate’s degree in Electronics Technology or technical school graduate, or 8 years equivalent experience.
3–5 years of experience testing, troubleshooting, and repairing electronic equipment.
Ability to read schematics, technical drawings, and product specification sheets.
Experience using computers and related software tools to support testing, diagnostics, and repair activities.
Excellent communication and interpersonal skills.
Knowledge of electronics theory, diagnostic techniques, equipment assessment, and electronic equipment repair.
Industry experience with grid automation protection, control, automation, and communication equipment is preferred, including familiarity with communication devices, IEDs, gateways, HMI platforms, and control software used in Grid Automation solutions.

Responsibilities

Assess, inspect, and troubleshoot returned devices, prototypes, and test equipment to identify faults and restore equipment performance.
Perform repairs, adjustments, and corrective actions on electronic equipment used in Grid Automation applications.
Conduct power, voltage, communications, calibration, and functional testing on repaired equipment and assemblies.
Provide regional customer support, responding to technical service requests and assisting with application triage activities.
Support software and hardware field upgrades through remote assistance and onsite service activities when required.
Build, configure, test, and modify substation and distribution automation equipment for diagnostics and demonstration purposes.
Assist regional operations teams with management of customer return material authorization (RMA) activities and backlog support.
Maintain equipment logs, calibration records, maintenance documentation, and qualification test records to support quality and traceability.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.