Greeter- Full Time

Bass Pro Shops; Florida; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid vacation

Job summary

Bass Pro Shops is hiring a full-time Greeter in Islamorada, FL. The role focuses on delivering exceptional customer service, greeting guests warmly, and directing them to services and promotions.

You will support store events, assist with merchandise checks, and help guests feel welcomed from entry through checkout. The position requires a high school diploma or equivalent, strong communication, and the ability to work in a fast-paced retail environment.

Qualifications

• Experience in a customer service environment is preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to adapt to new processes and procedures.

Responsibilities

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Promotes programs including CLUB Membership and In-Store Pickup.
• Maintains a professional image and adheres to dress code guidelines.
• Checks in customers’ merchandise for returns and coordinates with vendors and events.
• Ensures entryway and work areas are clean, safe, and welcoming.
• Facilitates guest check-in for firearms/weapons per SOP (without handling them).
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Adaptability

Education

High School Diploma or equivalent

Job description

Greeter- Full Time### Greeter- Full TimeApply: Islamorada, FL: Full time: Posted Yesterday: End Date: November 23, 2026 (29 days left to apply): R271225***POSITION SUMMARY:*** The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.***ESSENTIAL FUNCTIONS:**** Greets all customers as they enter the store in a friendly and outgoing manner.* Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.* Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.* Checks in all customers’ merchandise for return.* Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.* Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events.* Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.* Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.* ALL OTHER DUTIES AS ASSIGNED***EXPERIENCE/QUALIFICATIONS:**** Minimum Degree Required: High School Diploma or Equivalent***KNOWLEDGE, SKILLS, AND ABILITY:**** Excellent organization skills and attention to details.* Experience in a customer service environment.* Excellent verbal and written communication skills.* Adaptability to new processes and procedures.* Excellent self-motivation and initiative while unsupervised.***TRAVEL REQUIREMENTS:**** N/A***PHYSICAL REQUIREMENTS:**** Regularly walks and stands* Occasionally performs computer work and lifts up to 50 pounds* Seldom to never sits* Constantly communicate with others to exchange information* Constantly repeat motions that may include the wrists, hands and/or fingers.* Occasionally work in low or high temperatures* Occasionally work in outdoor elements such as precipitation and wind.* Occasionally work in noisy environments* Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)***INDEPENDENT JUDGEMENT***:* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.**Full Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Medical* Dental* Vision* Health Savings Account* Flexible Spending Account* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Paid sick time* Bass Pro Cares Fund* And more!**We will be accepting applications on an ongoing basis.** Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. *Reasonable Accommodations*Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].