Greeter / Counter Desk Attendant

Lucky Strike Entertainment

Philadelphia (Philadelphia County)

On-site

USD 17,000 - 22,000

Part time

7 days ago

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Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant in Philadelphia. You will warmly welcome guests, manage the waitlist, and assist with lane assignments and basic bowling guidance.

The role includes handling sales at the counter, maintaining cash controls, and reporting equipment issues. Applicants should have a HS diploma or equivalent hospitality experience, strong telephone etiquette, and be at least 18 by state law for alcohol service.

Qualifications

HS Diploma or equivalent restaurant/hospitality experience (Optional).
Proven success in school/previous job experience; excellent telephone etiquette.
Must meet the minimum age required by state law to serve alcohol.

Responsibilities

Greet guests in person and over the phone.
Manage the waitlist and track lane/shoe availability.
Prepare for leagues and ring sales at the counter.
Follow cash control procedures and log transactions.
Notify mechanics of any equipment malfunctions.
Provide basic bowling instruction to guests.

Skills

Customer service

Telephone etiquette

Cash handling

POS system

Education

HS Diploma or equivalent

Tools

POS system

Job description

Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.

What Our Greeters/Desk Attendants Do

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system

What It Takes