Greeter / Counter Desk Attendant

Spanish Springs Lanes; Miami (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play $1

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant in Miami to welcome guests, manage the waitlist, and support bowling lanes and events. You’ll ring sales, handle basic instructions for guests, and coordinate with mechanics as needed.

The role is part-time with evening and night shifts, weekend availability, and entails operating front-desk tech and POS systems in a lively entertainment setting.

Qualifications

• HS Diploma or equivalent hospitality experience (Optional)
• Excellent telephone etiquette
• Must meet the minimum age to serve alcohol
• Experience in customer service is a plus

Responsibilities

• Greet guests and manage the front desk with a friendly, inviting attitude.
• Manage the waitlist and keep guests informed about table/lane availability.
• Track availability and assign lanes, shoes and other equipment.
• Prepare for leagues and event nights to ensure smooth operations.
• Ring sales at the counter and follow cash-handling procedures.
• Notify mechanics of any pinspotter/pinsetter malfunctions and log issues.
• Assist guests with basic bowling instruction and explain the basics clearly.
• Operate the POS system, central panel, computers, and PA system

Skills

Friendly demeanor

Excellent phone etiquette

Cash handling

Multitasking

Top-notch communication

Team player

Education

HS Diploma or equivalent

Tools

POS system

Central panel

P/A system

Computers

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Job Type: Part-time

Shift

• Evening shift
• Night shift

Weekly day range

• Weekend availability

Work Location: One location

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits