Greeter / Counter Desk Attendant

Spanish Springs Lanes; Lone Tree (CO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Lone Tree, CO is seeking a friendly Greeter/Counter Desk Attendant to welcome guests and manage the front desk. You will handle the waitlist, assign lanes, track availability, and prepare equipment while assisting guests with basic bowling instructions and operating POS systems.

Applicants must be 18+ and have a HS diploma or hospitality experience; strong telephone etiquette and reliable teamwork are essential for our fast-paced entertainment venue.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience or proven school/work success.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Greet guests in person and over the phone to set a welcoming tone.
• Manage the waitlist and track availability for lanes and shoes.
• Assist with lane assignments, leagues, and equipment preparation.
• Ring sales at the counter and follow cash handling procedures.
• Notify mechanics of equipment malfunctions and log issues.
• Provide basic bowling instruction and operate POS, central panel, and PA system.

Skills

Customer service

Telephone etiquette

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $16.00 - $17.00.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits