Greeter / Counter Desk Attendant

AMF; BLOOMINGTON (MN); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Join AMF as a Greeter/Counter Desk Attendant in Bloomington, MN. In this role, you will set the tone for excellent customer service, managing guest interactions, helping with lane assignments, and operating the POS system. Responsibilities include friendly greetings, tracking availability, and assisting with bowling instructions. Enjoy perks like free bowling, discounted arcade play, and food discounts. The pay range is $16.00 to $17.00 per hour, alongside performance-based incentives and a competitive benefits package.

Qualifications

• Must be at least 18 years old.
• Excellent telephone etiquette.
• Previous experience in a hospitality environment is optional.

Responsibilities

• Be friendly and inviting to guests in person and over the phone.
• Manage the waitlist and track availability.
• Ring sales at the counter and follow cash control procedures.
• Assist guests with basic bowling instruction.

Skills

Telephone etiquette

Customer service

Education

High School Diploma or equivalent

Tools

POS system

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquetteMust meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

The pay range for this position is $16.00- $17.00 / hour

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:www.bowlerocorp.com/careers/benefits