Greeter / Counter Desk Attendant

Lucky Strike Entertainment Corporation; Arcadia (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant in its California location. You’ll be the friendly first contact for guests, manage the waitlist, handle sales, and support leagues with a positive, wow-factor attitude.

Evening and night shifts are available. Applicants must be at least 18 and enjoy a lively entertainment environment with great perks and discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Customer service

Hospitality

Education

HS Diploma or equivalent

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Job Type: Part-time

Pay: $16.90 - $17.04 / hr.

Shift:

• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location

Who We Are

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.