Greeter/Cashier, PT

Davidson Hospitality Group; Kapaa (HI); On-site; USD 25,000 - 26,000; Full time

Job summary

Sheraton Kauai Coconut Beach Resort in Hawaii is hiring a friendly Greeter/Cashier to welcome guests and assist with inquiries. You will handle cashier duties, keep the lobby area tidy, and work with other departments to ensure a smooth check-in/check-out process.

Ideal candidates have top-notch customer service skills, strong English communication, and experience with cash handling and POS systems. This role offers a dynamic tropical work environment with a focus on aloha spirit and guest

Qualifications

• Excellent customer service and communication skills are required.
• Ability to read, write and speak English fluently.
• High energy, detail-oriented, and able to multitask in a fast-paced environment.
• Experience with cash handling and POS systems is preferred.
• High School diploma or equivalent required.

Responsibilities

• Welcome guests with a warm and friendly demeanor.
• Assist guests with inquiries and provide information as needed.
• Handle cash transactions accurately at the cashier station.
• Maintain a clean, organized lobby and cashier area.
• Collaborate with hotel departments to ensure a seamless guest experience.
• Offer recommendations for local attractions, dining, and activities.
• Actively resolve guest issues to uphold service standards.
• Support brand standards and contribute to a positive team culture.

Skills

Excellent customer service

Strong communication skills

English fluency

High energy

Multitasking

Attention to detail

Cash handling / POS experience

Education

High School diploma or equivalent

Job description

Property Description

Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Summary

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchPart TimeHourly-$18.03 Sign on Bonus Incentive Plan-$150.00 at Hire, $300 after 90 Days & $500 at 6 monthsWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 18.03 - USD 18.03 /Hr.