Greeter

Red White & Blue Thrift; Miami (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

As a Greeter at Red White & Blue Thrift in Miami, you will welcome customers, assist with questions, and help maintain a clean, friendly shopping environment while adhering to store policies.

You will stay alert to floor activity, help deter theft, guide customers to desired areas, and collaborate with staff to deliver exceptional service and a positive experience for every guest.

Qualifications

• Customer service experience preferred.
• Strong interpersonal communication and welcoming demeanor.
• Awareness of loss prevention best practices.
• Ability to stand for extended periods in a retail environment.
• Basic understanding of store policies and procedures.

Responsibilities

• Greet and welcome customers as they enter the store, providing a friendly first impression.
• Maintain awareness of activities on the sales floor to identify loss prevention issues.
• Ensure customers follow store policies by asking them to leave large bags at the counter.
• Assist customers by answering questions and directing them to desired areas.
• Collaborate with staff to address loss prevention concerns and report incidents to management.
• Maintain a presence at the store entrance to deter theft and promote a secure environment.
• Provide exceptional customer service to enhance the shopping experience.
• Stay informed about best practices for loss prevention and safety procedures.

Skills

Customer service

Interpersonal skills

Loss prevention awareness

Stand for long periods

Attention to detail

Education

High school diploma or GED

Job description

Pay Range: $14.00 to $16.00 per hour

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

Resumen del puesto

Como anfitrión de RWB Thrift, desempeñará un papel esencial en la creación de un ambiente acogedor para los clientes y, al mismo tiempo, contribuirá a los esfuerzos de prevención de pérdidas. Sus responsabilidades principales incluirán saludar y ayudar a los clientes cuando ingresan en la tienda, estar al tanto de las actividades en el piso de ventas y demostrar las mejores prácticas de prevención de pérdidas. Se asegurará de que los clientes sigan las políticas de la tienda, como dejar bolsos grandes o mochilas en el mostrador, y brindará un servicio al cliente excepcional para mejorar la experiencia de compra. Sus excelentes habilidades interpersonales y el conocimiento de las estrategias de prevención de pérdidas serán cruciales para mantener un entorno seguro y agradable para todos.

• Saludar y darles la bienvenida a los clientes cuando ingresan en la tienda, ofreciendo una primera impresión amigable y positiva
• Estar al tanto de las actividades en el piso de ventas para identificar y abordar posibles asuntos de prevención de pérdidas
• Asegurarse de que los clientes sigan las políticas de la tienda pidiéndoles que dejen bolsos grandes o mochilas en el mostrador
• Brindar asistencia a los clientes respondiendo preguntas y dirigiéndolos a las áreas deseadas de la tienda
• Colaborar con el personal de la tienda para abordar cualquier inquietud sobre prevención de pérdidas e informar incidentes al equipo de la gerencia
• Permanecer en la entrada de la tienda para disuadir los robos y promover un entorno de compras seguro
• Demostrar excelentes habilidades interpersonales y brindar un servicio al cliente excepcional para mejorar la experiencia de compra
• Mantenerse informado e implementar las mejores prácticas de prevención de pérdidas
• Seguir los procedimientos y las pautas de seguridad para garantizar un entorno seguro para los clientes y el personal
• Cumplir con otras tareas asignadas por el equipo de liderazgo

Pay Range: $14.00 to $16.00 per hour

A continuación, se proporciona la descripción del puesto en español. La elegibilidad para el empleo se verifica a través de E-Verify

Employment eligibility is verified through E-Verify

Job Summary

As a Greeter at RWB Thrift, you will play a vital role in creating a welcoming atmosphere for customers while also contributing to loss prevention efforts. Your primary responsibilities will include greeting and assisting customers as they enter the store, maintaining awareness of activities on the sales floor, and demonstrating best practices for loss prevention. You will ensure that customers follow store policies, such as leaving large bags or backpacks at the counter, and provide exceptional customer service to enhance the shopping experience. Your excellent people skills and awareness of loss prevention strategies will be crucial in maintaining a secure and enjoyable environment for all.

Key Responsibilities

• Greet and welcome customers as they enter the store, providing a friendly and positive first impression
• Maintain awareness of activities on the sales floor to identify and address potential loss prevention issues
• Ensure customers follow store policies by asking them to leave large bags or backpacks at the counter
• Provide assistance to customers by answering questions and directing them to desired areas of the store
• Collaborate with store staff to address any loss prevention concerns and report incidents to the management team
• Maintain a presence at the store entrance to deter theft and promote a secure shopping environment
• Demonstrate excellent people skills and provide exceptional customer service to enhance the shopping experience
• Stay informed about and implement best practices for loss prevention
• Adhere to safety procedures and guidelines to ensure a safe environment for customers and staff
• Fulfill other duties as assigned by the leadership team

Qualifications

• High school diploma or GED preferred
• Strong interpersonal and communication skills with the ability to create a welcoming atmosphere
• Previous experience in customer service or a retail environment is preferred
• Awareness of loss prevention best practices
• Ability to remain vigilant and maintain attention to detail in a fast-paced environment
• Basic understanding of store policies and procedures
• Ability to stand for extended periods and move around the store as needed
• Ability to handle stressful situations calmly and effectively
• High school diploma or GED preferred

Physical Requirements

• Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
• Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
• Endurance: Able to stand for extended periods of time.
• Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
• Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
• Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
• Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
• Footwear: Required to