GreenDrop Customer Service Attendant

Savers | Value Village; Honolulu (HI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Rx, dental and vision

Company-paid life insurance

Stop smoking/diabetes coaching

401k with company matching

Paid time off

Mental health services

Job summary

Savers | Value Village in Honolulu is seeking a GreenDrop Customer Service Attendant. Pay ranges from $16.50 to $20.63 per hour. Responsibilities include greeting donors, assisting with donations, recording donor information, and keeping the site organized and clean.

On-site role requiring ability to lift up to 50 lbs, work in outdoor conditions, and provide excellent customer service. Training is provided and benefits may apply based on position.

Qualifications

• Ability to work independently without continuous supervision.
• Excellent interpersonal skills and ability to engage with people.
• Strong service mindset and willingness to assist donors.
• Able and willing to lift up to 50 lbs repeatedly.
• Comfort with outdoor conditions and varying weather.
• Punctual, with a strong sense of urgency and initiative.
• Clear ability to communicate with donors, coworkers, and management.

Responsibilities

• Greet donors in a friendly manner in GreenDrop uniform.
• Engage donors and accept donations using the bin.
• Assist donors with donations and help unload vehicles.
• Record donor information on the company iPad.
• Assist truck driver during donation pickups.
• Organize donations in the stock room.
• Maintain cleanliness of the site inside and outside.
• Prepare supply orders to keep the site stocked.
• Other duties as assigned by management.
• Must be on-site during working hours.

Skills

Independent work

Interpersonal skills

Service orientation

Lift 50 lbs

Outdoor work

Punctuality & urgency

Communication with donors & team

Job description

Description

Job Title: GreenDrop Customer Service Attendant

Pay: $16.50 - $20.63

Who we are:

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

GreenDrop® is a for-profit company and registered professional fundraiser where required

What you can expect

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

What you get

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on

• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

What you have

• Ability to work independently without continuous supervision.
• Have an outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.

FLSA: Hourly

Travel: No travel

Work Type/Location: Stadium Marketplace, 4561 Salt Lake Blvd., Honolulu, HI 96818

Savers is an E-Verify employer