GraphQL API Developer

Robotic Process Automation LLC; Charlotte (NC); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Robotic Technologies Automation is seeking a skilled software engineer to build and support GraphQL APIs for customer-facing and enterprise systems. You will design distributed architectures, deploy cloud-native applications on AWS, and collaborate across Product, DevOps, Salesforce, and Contact Center teams.

The role emphasizes RESTful API integration, containerization with Docker/Kubernetes, and CI/CD-driven development with automated testing.

Qualifications

• Proven experience developing and supporting GraphQL APIs.
• Experience designing, developing, and integrating RESTful APIs.
• Strong understanding of microservices, distributed systems, and SOA.
• Hands-on experience with AWS cloud services and deployment.
• Knowledge of cloud-native architectures, serverless computing, and containerization.
• Experience with CI/CD pipelines, automated testing, and deployment processes.
• Experience with relational and NoSQL databases.
• Strong debugging, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.

Responsabilités

• Build, implement, and support GraphQL APIs for customer-facing apps and enterprise systems.
• Develop and integrate RESTful APIs and middleware connecting frontends to backends.
• Design distributed systems and microservices-based architectures.
• Develop and deploy cloud-native apps using AWS services, incl. serverless and containers.
• Support engagement platforms including chat, auth, Salesforce integrations, and contact centers.
• Collaborate with Product, DevOps, Salesforce, and Contact Center teams for scalable solutions.
• Develop and maintain CI/CD pipelines and automated tests.
• Participate in code reviews and follow development best practices.
• Monitor performance, troubleshoot production issues, and improve reliability.
• Utilize AI-assisted tools to improve coding efficiency, testing, and automation.

Connaissances

GraphQL APIs

RESTful APIs

Microservices

Distributed systems

AWS

CI/CD pipelines

Automated testing

Relational databases

NoSQL databases

Debugging

Communication skills

Outils

Docker

Kubernetes

Description du poste

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization:US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

• Build, implement, and support GraphQL APIs for customer-facing applications and enterprise systems.
• Develop and integrate RESTful APIs and middleware services connecting frontend applications with backend systems.
• Design and implement distributed systems and microservices-based architectures.
• Develop and deploy cloud-native applications using AWS services, including serverless and container-based solutions.
• Support customer engagement platforms, including chat applications, authentication services, Salesforce integrations, and contact center solutions.
• Collaborate with Product, DevOps, Salesforce, and Contact Center teams to deliver reliable and scalable solutions.
• Develop and maintain CI/CD pipelines and automated testing processes.
• Participate in code reviews and follow software development best practices.
• Monitor application performance, troubleshoot production issues, and improve system reliability.
• Utilize AI-assisted development tools to improve coding efficiency, testing, and automation.

Required Qualifications:

• Proven experience developing and supporting GraphQL APIs.
• Experience designing, developing, and integrating RESTful APIs.
• Strong understanding of microservices, distributed systems, and service-oriented architectures.
• Hands-on experience with AWS cloud services and application deployment.
• Knowledge of cloud-native architectures, serverless computing, and containerization.
• Experience with CI/CD pipelines, automated testing, and deployment processes.
• Experience working with relational and NoSQL databases.
• Strong debugging, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Experience with Salesforce integrations.
• Knowledge of Genesys or other contact center platforms.
• Experience with conversational AI, chatbots, or AI-powered customer service solutions.
• Familiarity with Docker, Kubernetes, and infrastructure automation.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.