Grant Operations Administrator

Goodstack; Massachusetts; Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

Goodstack is seeking a Grant Operations Administrator to manage grant calendars, extract application questions, assemble materials, and review submissions for accuracy and coherence. You will coordinate with writers and ensure timely, error-free entries in funder portals.

Ideal candidates bring 0–2 years in administrative roles, excel at data accuracy, and are comfortable navigating Notion, Google Workspace, and CRMs. Strong English writing is a plus, with zero-error mindset.

Qualifications

• 0–2 years of experience in administrative, operations, or data entry roles.

Responsabilités

• Create, update, and maintain structured grant calendars for assigned non-profit clients.
• Monitor dates, extract application questions from funder portals for writers, format into templates.
• Input client content into funder portals accurately and attach required documents.
• Ensure forms are filled correctly and free of placeholders or missing answers.
• Proofread and format final submissions for coherence and compliance.
• Record submissions and update task statuses in AgentPro.

Connaissances

Data entry

Proofreading

Attention to detail

Project coordination

Outils

Notion

Google Workspace

CRMs

Description du poste

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do , then you’ve found the right place. Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re building something truly extraordinary.

As a fast growth, AI-native social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.

Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference.

We're building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – we need you

Join us as a Grant Operations Administrator

We're looking for a Grant Operations Administrator to provide essential administrative support, ensuring grant applications move smoothly from intake to final submission. In this role, you'll be responsible for setting up grant calendars, extracting application questions from funder portals for writers, compiling application materials, and reviewing final submissions for accuracy, completeness, and overall visual and textual coherence before hitting submit.

We welcome candidates from a variety of adjacent administrative backgrounds. You are a great fit for this role if you have experience as a Proposal or RFP Coordinator, Bid or Tender Administrator, Loan Processing Assistant, Admissions/Intake Coordinator, or Junior Operations Coordinator. If you are used to managing strict deadlines, navigating third-party web portals, chasing missing compliance documents, and reviewing detailed application packages with a zero-error mindset, your skills will translate seamlessly to our team—no prior grant writing experience required.

As a Grant Operations Administrator, your mission will be to:

Grant Calendar & Schedule Management

• Create, update, and maintain structured grant calendars for assigned non-profit clients to track upcoming deadlines and submission milestones.
• Monitor key internal target dates (e.g., Access funder portals and application software to extract exact application questions, word limits, formatting rules, and required attachments.
• Format extracted questions into standardized templates for Grant Writers to ensure no technical requirements are missed.
• Set up client login credentials and basic profile information on external portal platforms.

Application Completion & Form Assembly

• Input and copy-paste completed, client-approved narrative content into funder portals accurately.
• Gather, format, and attach necessary non-profit supporting documents (e.g., financial statements, tax forms, board lists).
• Ensure every form field is filled correctly, verifying that no placeholder text, yellow highlights, or missing answers remain.

Quality Assurance & Coherence Check

• Conduct final proofreading and formatting checks to verify the application reads coherently and flows logically within the portal UI.
• Confirm that narrative answers directly match the corresponding portal fields and adhere strictly to character/word limits.
• Raise immediate flags to the team if any technical discrepancies or missing information could delay submission.
• Execute the final electronic grant submission once all approvals are cleared.
• Record completed submissions, capture confirmation receipts, and update task statuses in AgentPro to trigger automated customer notifications.

0–2 years of experience in administrative, operations, or data entry roles. (Recent graduates with strong organizational skills are welcome).

• ~ Exceptional precision in data entry, copy-pasting, and proofreading; an eye for spotting formatting errors, broken links, or incomplete fields.
• ~ Comfort navigating new software platforms, web portals, forms, and cloud-based databases (e.g., Notion, Google Workspace, CRMs).
• ~ Strong basic written English skills to ensure submitted applications look clean, professional, and well-structured.

Key Performance Indicators:

• On-Time Submissions: 100% of assigned grant applications submitted on or before internal and external deadlines.
• Accuracy Rate: Zero submission errors caused by missing documents, incorrect portal fields, or formatting mistakes.
• Calendar Accuracy: Up-to-date grant calendars maintained across 100% of assigned client profiles.

From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world.

Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action.

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.