Grand Lodge Housekeeper

McMenamins, Inc.; Forest Grove (OR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discounted hotel rooms ($45)

Wine discounts (40%)

Access to concerts

Comprehensive insurance package

401(k) with employer contribution

Paid Time Off

Job summary

McMenamins Grand Lodge is seeking a dedicated Housekeeper to clean and maintain hotel rooms, ensure a pleasant guest experience, and support front desk activities as needed.

Responsibilities include daily room preparation, linen changes, and upkeep of common areas. The role requires strong attention to detail, teamwork, and a customer-service mindset.

Qualifications

• Enjoy working in a busy customer service-oriented environment.
• Capable of carrying out a given task with all details necessary to get the task done well.

Responsibilities

• Clean and maintain hotel rooms in a timely manner.
• Change linens on the beds and upkeep of linen closets.
• Clean toilets, sinks, showers, and floors.
• Assist guests and front desk as needed.
• Provide excellent customer service to hotel guests.

Skills

Customer Service

Detail Oriented

Team Player

Job description

McMenamins Grand Lodge is Hiring for Housekeeper

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.

The primary responsibility of the housekeeping staff is to clean and maintain the hotel rooms in a timely manner, ensuring that the guest rooms are clean and pleasant. The housekeeping duties include but are not limited to; daily preparation of rooms, changing linens on the bed, upkeep of linen closets, cleaning of toilets, sinks, showers, changing linens and cleaning floors. Housekeepers may be asked to help the maintenance (janitorial) staff when needed, provide support to the front desk as needed, assist guests in any manner possible (getting ironing boards, cribs, etc.), and answer questions of all sorts. This job plays a large role in giving the guests a most comfortable and enjoyable stay. Housekeepers will be responsible and held accountable for the finished rooms, cleaning projects, as well as knowledge of company policies and procedures as they relate to housekeeping. Housekeepers must also provide excellent customer service to hotel guests and customers, as necessary. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline-oriented environment. A housekeeper must also have the ability to work well independently and as a member of a team

Benefits We Offer

• Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
  Belief in a work life balance
• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.
  

Qualified applicants:

• 16+ years old
• Enjoy working in a busy customer service-oriented environment

Community

• Resurrection of historic buildings and properties in large and small Northwest communities
• Giving back financially to local schools and non-profits near each location
• Helping other local businesses grow with collaborative products
• Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Qualifications

Skills

Required

Customer Service

Some Knowledge

Preferred

Some Knowledge

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.