Graduate Medical Education, Administrative Assistant

Cayuga Medical Center; Ithaca (MI); Hybrid; USD 29,000 - 37,000; Full time

Job summary

Cayuga Health is seeking a dedicated Administrative Assistant to support the Internal Medicine Residency Program at Cayuga Medical Center in Ithaca. You will collaborate with the Residency Coordinator to ensure smooth operations for the 30-physician training program.

Responsibilities include scheduling rotations, assisting recruitment, onboarding new residents, and providing library services while coordinating with the GME leadership and the medical library team.

Qualifications

• Associate’s degree required; healthcare experience preferred.
• Clinical background is a plus and strong communication is essential.
• Ability to build rapport with staff and multi-task in a busy setting.

Responsibilities

• Support Internal Medicine Residency Program operations with the Residency Coordinator.
• Coordinate rotations, scheduling, and educational activities for residents.
• Assist with recruitment, onboarding, and residency committee activities.
• Provide library services and manage journals, subscriptions, and DOCLINE.
• Respond to residents’ inquiries and maintain records, supplies, and events.

Skills

Interpersonal skills

Communication skills

Organization

Teamwork

Rapport with staff

Education

Associate’s Degree

Bachelor’s Degree

Job description

About Cayuga Health
Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.

Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.

Learn more at www.cayugahealth.org.

Summary: We are seeking a dedicated Administrative Assistant to support the Internal Medicine Residency Program and other rotating learners at Cayuga Health System. This individual will collaborate closely with the Residency Coordinator to ensure smooth operations for our 30-physician training program.

Roles and Responsibilities:

• Work closely with the Residency Coordinator to manage and streamline the operations of the Internal Medicine Residency Program.
• Assist in scheduling and coordinating rotations and other educational activities for the residents.
• Establish strong working relations with GME Program Director and Coordinator.
• Assist residents with inquiries, including needed files/records, office supplies, wellness supplies, reimbursements, events, research-related needs, scheduling, didactics attendance records.
• Assist during recruitment cycle.
• Assist with onboarding and orientation of new residents.
• Assist with residency program committees and meetings.
• Support the operation of the medical library through the following duties.
• Provide library services for Cayuga Medical Center at Ithaca and Schuyler Hospital.
• Search medical, nursing, and other healthcare information through online databases and other sources, responding to reference and literature search questions.
• Manage journal and database subscriptions for the Medical Library.
• Manage all elements of Interlibrary Loan using the National Library of Medicine system DOCLINE. Serve as administrator to our DOCLINE system.
• Support other learners and performed other duties as needed

Required Skills and Experience:

• Associate’s Degree
• Healthcare experience preferred
• Clinical background is a plus
• Demonstrated ability to build rapport with staff
• Strong interpersonal skills
• Excellent communication skills
• Strong organizational skills and ability to set priorities and multi-task, demonstrates flexibility, teamwork

Preferred Skills and Experience:

• Bachelor’s Degree

Physical Requirements:

• Repetitive use of hands and fingers (e.g., Use of computer keyboard).
• May require lifting and carrying light loads (up to 40 lbs), including boxes, equipment, IV solutions and stooping and kneeling (e.g., to pick up items from the floor, to remove and replace items on lower shelves and to file documents in lower file drawers).
• Sitting, walking, or standing for long periods of time may be necessary.

Location and Travel Requirements:

• Hybrid: Onsite at various locations within the region as well as remote work.
• Twenty hours scheduled during Monday-Friday 8-4:30; primarily on site with the possibility of work from home as determined and/or approved.

Pay Range Disclosure:

• Standard Rate of$20.75 - $26.50 per hour plus benefits

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at [e-mail].