Graduate Assistant, Library

Saint Leo University Brasil; San Jose (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free Tuition - Employee, Spouse, and D

Tuition Exchange Opportunity - Dep. of

Generous Paid Leave - Sick, Vacation,

Comprehensive Health Plan (Medical, D)

Job summary

Saint Leo University Brasil is seeking a Library Graduate Assistant (GA) to support weekend and evening operations in the library. The role involves circulation tasks, supervising student workers, and assisting patrons with locating materials and using databases.

You will help plan events, update social media, and ensure accurate attendance records. The position emphasizes customer service excellence, teamwork, and reliable scheduling for evenings and weekends.

Qualifications

• Understanding of good customer service.
• Proficiency in monitoring attendance, work output, and customer service skills.
• Proficiency with office equipment including telephones, copiers, and fax machines.
• Familiarity with library resources, services and databases.
• Proficiency with written English, social media tools, and communication.
• Basic knowledge of Zotero, EndNote, Mendeley or other citation tools.

Responsibilities

• Assist with opening/closing the building as scheduled.
• Plan and run weekly student-centered events.
• Post to the library's social media to advertise events and resources.
• Monitor attendance and performance of student workers; provide feedback.
• Connect students with faculty librarians and assist in person or by phone.
• Troubleshoot computers and printers; support library tech.
• Staff customer service touch points as needed.
• Monitor building safety and security.
• Create displays and oversee student workers' contributions.
• Input records in Excel for donated or shelved items; ensure accuracy.
• Inventory physical materials as assigned.
• Shelve materials and supervise student workers in shelving tasks.
• Report attendance and absences accurately.
• Perform other duties as assigned.

Skills

Customer service

Team supervision

Office equipment

Library resources

English writing & social media

Citation tools

Tools

Zotero

EndNote

Mendeley

Job description

Job Description Summary

The library Graduate Assistant (GA) reports to the University Librarian. This part time position in the library primarily covers weekends and in evening hours by provide assistance in circulation; checking books in and out, spot checking and monitoring of undergraduate student workers’ work quality when shelving, making security rounds, reporting library physical plant issues to the circulation supervisor, such as an out of service printer, a plugged up toilet, a burned out light bulb, etc. and completing other duties as assigned. The GA is also responsible for providing some basic direct one-on-one peer support for locating and using library materials, databases, and other resources when library faculty are unavailable. Nights and weekends are required part of schedule.

Job Description

Duties and Tasks:

• Assisting with opening and/or closing the building as determined by the work schedule

• Planning and implementing student-centered events on a weekly basis

• Posting to the library’s Social Media regularly to advertise the library and events held at the library, building connections with the student body, faculty and staff

• Monitoring the quality and quantity of FWS student employee attendance and work, providing feedback, guidance and notifying the Staff Coordinator and the ILL Assistant of attendance or work task issues as they arise.

• Connecting students with faculty librarians; assisting students and faculty in person and over the phone as needed using best practices in customer service

• Assisting with troubleshooting of problems with computers and printers

• Staffing various customer service touch points in the library as needed

• Monitoring of the building for safety and security.

• Creating displays and bulletin boards, overseeing FWs employees for creativity and timeliness of these displays.

• Inputting records in Excel of items donated or shelved and signing off on accuracy

• Inventory of physical materials as assigned

• Shelving of materials, monitoring of FWS students work quality and output

• Accurate reporting of attendance and absences of student workers

• Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

[Necessary skill set, knowledge, and abilities]

Knowledge:

• Understanding of good customer service

• Proficiency in monitoring other employees attendance, work output, customer services skills

• Proficiency with office equipment, including telephones, copy machines, and fax machines

• Familiarity with library resources, services and databases

• Proficiency with written English, social Media tools, and communication

• Basic knowledge of Zotero, EndNote, Mendeley or other citations applications

Skills:

• A high level of customer service skill in person and over the phone

• Comfortable providing guidance and oversight of other student workers (undergraduate)

• Completion of task lists, accurate record keeping and follow-up required

• Able to use Library of Congress for reshelving of materials and checking on FWs employees shelving

• Comfortable using library databases to locate academic resources

• Capable of using Boolean search terms to assist students to locate specific materials

• Adept at keyboarding, filing, and other office functions

• Some basic ability with writing applications, such as Zotero and EndNote

Abilities:

• Ability to learn an Integrated Library System

• Ability to adhere to work schedule and follow directions.

• Ability to work a varied schedule.

• Ability to determine whether the help needed is within the scope of the GA’s duties.

Why Work at Saint Leo?

What it’s Like to Work Here:Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo