Graduate Administrative Assistant - Student Success Center/Academic Support and Success (Fall 2026 - Spring 2027)

Jacksonville State University; Jacksonville (AL); On-site; USD 27,000 - 32,000; Part time

Benefits offered by this job

Graduate scholarship

Job summary

Jacksonville State University seeks a Graduate Administrative Assistant for Academic Support and Success within the Student Success Center. The role coaches students toward academic goals, engages with campus resources, and documents interactions using Navigate360 to maintain records.

The position emphasizes interpersonal communication, organization, and collaboration to foster student success in a supportive environment.

Qualifications

• Must be classified as a degree-seeking graduate student at JSU.
• Must be actively enrolled in a graduate degree program at JSU during the assistantship semester.
• If a new student, must be admitted to a degree program.
• Must be actively enrolled in required coursework towards the degree.

Responsibilities

• Clerical duties include scheduling student meetings and handling email.
• Participates in staff meetings and professional development.
• Assigned to Navigate360 academic cases/alerts.
• Performs data collection, research, and reports each semester for assigned student cohorts.
• Organizes data using Microsoft Excel spreadsheets.
• Administers pre-and post-assessments (LASSI and SLA).
• Assist with grading papers and other duties to support the department.
• Participates in trainings and meetings.

Skills

Interpersonal skills

Communication

Professionalism

Organizational skills

Team collaboration

Tools

Navigate360

Microsoft Excel

Job description

Department:

Student Success Center - Academic Support and Success

Position Summary:

The Graduate Administrative Assistant for Academic Support and Success in the Student Success Center serves as a Peer Success Coach, providing personalized guidance and support to students as they work toward achieving their academic goals. Peer Success Coaches are assigned to one or more academic colleges, including the College of Health Professions and Wellness, College of Business and Industry, College of Arts, Humanities, and Sciences, College of Education and Professional Studies, and the College of Social and Behavioral Sciences.

In this role, Graduate Administrative Assistants proactively connect with students to promote academic success, encourage engagement with campus resources, and support timely course completion. Coaches utilize Navigate360 to conduct student outreach, schedule appointments, document interactions, and maintain accurate records of student engagement. Following each appointment and outreach effort, Graduate Administrative Assistants are responsible for completing detailed case notes to ensure continuity of care and effective student support.

Successful candidates demonstrate strong interpersonal and communication skills, professionalism, organization, and a commitment to fostering student success in a collaborative, student-centered environment.

Assistantship selections will be made based on each applicant's qualifications, skills, experience, and the department's operational needs.

Compensation:

Graduate Administrative Assistants are expected to work 20 hours per week during a fall or spring semester, or a full summer term (May, June, and July).

$8.25 per hour with a max of 20 hours per week for a total of 16 weeks.

Student pay is disbursed biweekly and is based on the number of hours worked, students must clock in and clock out for each shift. Biweekly payroll over the course of the term.

In addition to an hourly rate, Graduate Assistantships carry a scholarship each semester up to the max award of $4,386.00. The scholarship award covers the general university fee and tuition. Students are responsible for additional fees such as international, program, and course fees. Students enrolled in specialty priced programs may owe a remaining balance after scholarship award.

Duties & Responsibilities:

• Clerical duties include: scheduling student meetings, checking and responding to email, scanning and copying documents, filing, and other clerical duties as assigned.
• Participates in staff meetings and professional development opportunities.
• Assigned to Navigate360 academic cases/alerts.
• Performs data collection, research, and reports each semester for assigned student cohort(s).
• Organizes data using Microsoft Excel spreadsheets.
• Administers pre-and post-assessments, including the Learning and Study Strategies Inventory (LASSI) and/or the Strategic Learning Assessment (SLA).
• Assist with grading papers as well as assist with other duties as assigned to help meet the needs of the department.
• Participates in trainings, meetings, and professional development opportunities.

Graduate Assistantship Qualifications:

• Must be classified as a degree-seeking graduate student at JSU.
• Must be actively enrolled in a graduate degree program at JSU during the assistantship semester.
• If a new student, must be admitted to a degree program.
• Must be actively enrolled in required coursework towards the degree. The Graduate Assistantship will not pay for courses that are not in the degree program plan of study/checklist.

Note: If a student is classified as a graduate student and is required to take undergraduate courses for the graduate degree (foundation courses, undergraduate deficiency courses, etc.), the Graduate Assistantship will only pay for these courses if they are documented as required courses via memo from the student’s advisor to the Director of Graduate Studies.

• Must hold the minimum required GPA for the student’s enrolled degree program.
• During the assistantship semester, must be enrolled at JSU in six to nine (6-9) graduate semester hours in a fall or spring semester or six to nine (6-9) graduate semester hours in a full summer term. (Full summer term = May, June, and July). An exception to this requirement may be made by the Director of Graduate Studies, under the following circumstances:

• If a student is classified as a graduate student and is required to take undergraduate courses for a graduate degree (foundation courses, undergraduate deficiency courses, etc.). The Graduate Assistantship will only pay for these courses if they are documented as required courses via memo from the student’s advisor to the Director of Graduate Studies.
• If a student has made satisfactory progress toward obtaining the graduate degree and needs fewer than six (6) graduate semester hours available to complete the degree, the student may be considered for an assistantship.
• If a student will hold a Graduate Teaching Assistantship during a summer term, the student may be allowed to enroll in fewer than six (6) graduate hours to be considered for the assistantship, as long as the courses are required for the degree.

• Must not be holding another campus job.
• A graduate assistant is prohibited from accepting, receiving, or being credited for other forms of tuition scholarships or waivers from the University. Scholarships from sources outside of the University and the JSU employee benefit of tuition assistance will both be permitted.
• If the student has previously held a Graduate Assistantship position at JSU, the student must have fulfilled all duties and complied with all policies to be considered for another Graduate Assistantship.
• It is preferred that a Graduate Teaching Assistant not teach and take a class during the same summer term. Any student wanting to teach and take a class in the same summer term must be granted permission by his/her advisor and the Director of Graduate Studies prior to enrolling in the course. Requests should be sent via e-mail.
• It should be noted that the graduate assistantship tuition scholarship may affect the amount of federal financial aid for which students are eligible. The graduate assistant will be responsible for determining if there is any impact on eligibility of other financial aid programs.
• Must complete FERPA training, Sexual Harassment training, and other training as required through JSU.
• International graduate assistantships must be certified by the Director of the International House and Programs to perform duties and receive compensation.

Notice Regarding International Students:

• All International Students must be in a valid immigration status.
• Please visit the International Programs website for additional information: http://www.jsu.edu/international/index.html
• Due to Visa requirements international students must be enrolled as a full-time JSU student and possess each of the following:

1. Passport from their respective country.
2. F-1 Student Visa or J-1 Exchange Student Visa.
3. U.S. Customs Form I-94.
4. Official photo identification.
5. Official Social Security Card imprinted with “Valid for Work Only” or similar statement.

Required Documents:

• Cover Letter
• Resume
• Unofficial Transcript

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https://www.clerycenter.org/the-clery-act the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: http://jsu.edu/police/docs/CleryAnnualReport.pdf

Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.